Coloma Convent Girls' School
  Examinations Information Page

Extenuating Circumstances

Normally, your time at Coloma will be happy and productive. Unfortunately, though, it's possible that your studies will be affected by illness or unexpected events. This guide should help you understand the Exams’ regulations on things such as illness that affect your studies and are outside your control. If you’re new to the extenuating circumstances process, we suggest you read through all the sections.

What are extenuating circumstances?

Because circumstances affect students in different ways, it’s hard to define this exactly: if you are unsure then it is a good idea to consult one of your tutors as soon as possible for advice.
Extenuating circumstances are events that affect your performance in assessment, and are usually either unforeseen or unpreventable and outside your immediate control.
For example:
• Sudden and unforeseeable illness, such as appendicitis or food poisoning
• Exacerbation of a chronic condition, such as a significant mental health problem
• Bereavement, such as the death of a parent or sibling, or other close family member
• Other unexpected responsibilities, such as caring for the well-being of someone close to you.
If it is felt that the circumstances would not have significantly affected the outcome of the assessment, for example the loss of only one revision day, then the exam boards will not accept it.

What circumstances are NOT normally regarded as extenuating?

It’s difficult to have a comprehensive list as each case is considered on its own merit, but generally if the circumstances could have been foreseen or avoided, it is unlikely that the exams boards will deem them to be extenuating.
Some examples are:
• Transport problems: you are expected to plan your journeys so as to arrive at exams well ahead of the start time. Missing the bus or getting stuck in traffic will not normally be considered as unpreventable.
• Minor ailments: such as colds that are considered to be part of everyday life, which may have only mildly affected your performance in assessment, if at all.
• Normal levels of exam stress or anxiety that any student might experience.

How to submit extenuating circumstances

Complete Coloma’s Extenuating Circumstances Form (click on this link then press F5 key to download) giving as much information as possible, but be clear and concise. You need to explain and give evidence about when and how the circumstances impacted on your academic performance.

Alerting School
It is a good idea to keep Coloma regularly informed of any personal matters affecting your academic performance. You are in charge of your personal information and what you do with it, so exam boards will only take into account what you choose to disclose. What this means is that you must not assume that, even though you might have discussed problems with a member of staff (such as your tutor), this will be automatically submitted to the exams boards.

Just speaking to your Form Tutor or Teachers is not sufficient, you must submit a form!

Complete and submit an extenuating circumstances form, with evidence, where:
• You are absent from an exam due to illness and wish to present evidence.
• You are absent from an exam due to a cause other than illness.
• You are ill during an examination
• You complete an exam but wish to bring to the attention of the exams board an extenuating circumstance that affected your ability to perform in the exam

What happens next?

After you have submitted your extenuating circumstances form Coloma will work out which exams have been affected by the circumstances and put in applications to the exam boards for you.

Extenuating circumstances are considered by exams boards. Once an application is accepted, the exam board looks at the evidence and decides on a percentage of adjustment. This percentage is then applied to the marks and as result the marks improve but NOT necessarily the grade. Coloma will not know how this adjustment is made.

How to fill out the form

It is important that you give as much information as possible on the form to help the exams boards to make the best decision. The same circumstances may affect different people in different ways, so it is important that you say clearly how your work has been affected.

It is also important that you state clearly when you had problems and which assessments or exams were affected by your circumstances. A good way of doing this can be to write a table of events with dates.

You need to show when and how your circumstances have impacted on your academic performance and be clear, concise and comprehensive in the information that you provide.

Supporting Evidence

Evidence should be provided along with your extenuating circumstances form so an informed judgement can be made about the impact.

If your extenuating circumstances are health related you can provide a letter from your doctor, counsellor, psychiatrist or other health-care professional. It is important that you see a health specialist whilst you are ill, as retrospective diagnoses cannot be made.

In the case of ongoing conditions, such as depression, you should obtain a medical note even if the condition has been affecting you for some time.

Supporting evidence is only used in one academic year. If you wish to re-apply for your extenuating circumstances in the next academic year then the up to date evidence will be required.

Exam Timetable

All exams at Coloma start at 8:30am for morning papers and 1:20pm for afternoon papers. You will enter your exam room at the following times:

Morning Exams: 8:20am

Afternoon Exams: 1:10pm

• YOU WILL NOT be entitled to any extra time, should you arrive late for any of your exams. If you arrive late the exam board must be notified and your work might not be accepted

• If you are ill and cannot take the exam, you MUST telephone the School immediately and ask the receptionist to take a written message for the Exams Officer

• If you do not arrive for an examination for which you have been entered you may be asked to pay for the wasted exam fees

• YOU ALONE ARE RESPONSIBLE FOR CHECKING YOUR EXAM TIMETABLE, if you lose your timetable, ask Mrs Vu (Lecture Room) for a new one

Exam Timetable 2018

Review of Marking and Access to Scripts

Review of Marking for 2018

Students who would like their papers to be reviewed, should be aware that marks and therefore grades may stay the same, be improved or be lowered following the review. This applies to a unit grade as well as an overall subject grade. In the majority of cases reviewing results in no change.

Two kinds of review can be requested:
• A non-priority review is available with or without requesting a copy of the student’s script.
Students wishing to have a paper reviewed should complete the Non-priority Review of Marking form. The deadline is shown on the form.
• A priority review is available for just one week after Results Day. (This is only for Upper Sixth Students)
It will give quick feedback for UCAS applicants and is available for A Level units. Students should complete the Priority Review of Marking form and return it to the Exams Office by the date on the form.

Please note, students cannot ask for an individual review for coursework. This includes all elements of assessment in Art, Photography or the practical element in Music or the controlled assessement in History, Geography, French, German and Spanish. See cost table below, which also contains links to downloadable forms (when available).

How long does it take to complete a remark?
According to JCQ guidelines, from the date the application is made to the Exam board:
• A Priority Review is completed within 15 calendar days.
• A Non-priority Review is completed within 20 calendar days.

Please email to if you have any queries.

Access to Scripts

Students can ask to see their scripts for all written A Level exams and for GCSE English and Maths.

Students who would like to see their papers before asking for a non-priority A level review, should complete a Request for Priority Copy Script form.
This is only available for one week after the Results Day.
The form should be emailed to Exams Office by the date shown on the form.

Students who would like to see their original script but do not need it for a review, should download a non-priority script request form.
This should be completed and returned to the Exams Office by the date shown on the form.

How long does it take for an Original script to be returned?
According to the JCQ guidelines, the Original scripts will only be released after the Non-priority remark deadline and no later than 14th November 2018
Please email to if you have any queries.

2018 charges for enquiries about results

Download Form                                                                              Final Deadline                               All Boards
(click on the link then press F5 key to download)

Priority Remark Form (Year 13 Only)                                       1pm on 23rd August 2018                         £58

Photocopy Script Recall Form (Sixth Form Only)                      1pm on 23rd August 2018                         £17

Edexcel Priority Remark Form - GCSE                                       1pm on 30th August 2018                         £50

Non-priority Remark Form for ALL                                            1pm on 18th September 2018                    £47
Original Script Recall Form for ALL                                           1pm on 25th September 2018                    Edexcel is £5 and AQA or ORC is £15

The above fee includes administration charge.

June 2018 - Exams Units


Download Forms (click on one of the links below then press F5 key to download)

Attenuating Circumstances Form

Priority Remark Form (Year 13 Only)

Photocopy Script Recall Form (Sixth Form Only)

Edexcel Priority Remark Form - GCSE

Non-priority Remark Form for ALL: A Level, AS, GCSE

Original Script Recall Form for ALL: A Level, AS, GCSE

June 2018 - Exams Units

Exams Certificates for academic year 2016-2017

Uncollected A Level, AS and GCSE certificates have been returned to the exams boards. Please contact the exams boards directly and you will have to pay a fee to get them reprint.